# Contact

Barrie is made by one person — me, [Davey Heuser](https://daveyheuser.com) — so anything you send lands with the person who built the app, not a ticket queue. The quickest way to reach me is a DM on X: [@daveyheuser](https://x.com/daveyheuser). Bug reports, feature ideas, questions before buying, press, or just to say the app helped — I read everything myself, and because it's one pair of hands, a reply can take a day or two.

Prefer email? Write to `info [at] geticonjar [dot] com` — swap the bracketed words for the usual symbols. It's written that way to keep the address out of spam scrapers' hands.

## Reporting a bug

The two things that make a bug findable: your macOS version (Apple menu → About This Mac) and your Barrie version (click the Barrie icon in the menu bar → the gear menu). Add what you did, what you expected, and what happened instead — a screenshot or a short screen recording is worth a hundred words.

## Purchases, receipts, and license keys

Checkout is handled by [Polar](https://polar.sh) as merchant of record, so your receipt and license key come from Polar by email. If a key doesn't arrive, check your spam folder first; if it's genuinely lost, get in touch (above) mentioning the address you bought with and I'll sort it out. The same goes for billing questions and refund requests — start with me, and I'll involve Polar where needed.

## Elsewhere

- My site, with other work and ways to reach me: [daveyheuser.com](https://daveyheuser.com)
- For AI agents: the machine-readable summary of this site lives at [/llms.txt](https://getbarrie.com/llms.txt)